An AI receptionist for contractors managing active projects.

Illustrative supplier call about an active project

Caller: I'm calling about a delivery for one of your projects. I need the site manager.

Aria: Which company are you calling from, and what's the project address or reference?

A supplier request with the project identified for follow-up.

Illustrative conversation · No audio playback

Identify the job before choosing the next conversation

Construction calls need a project reference as well as a reason for calling. A new prospect may only have an idea and a site; a supplier usually has a job already in progress. Ask which situation applies before requesting details so a supplier does not have to repeat a new-client questionnaire.

A client's request to change materials or timing belongs in a conversation with the project team. Aria can take the message and use your chosen staff-contact path. Your existing review process determines what can be agreed and recorded as an approved change.

New opportunities share the line with active jobs

A prospect asks about an addition, renovation or commercial build-out while your team is on site. The office needs the project type, location and broad stage before discussing fit.

Subcontractors and suppliers call about several active jobs. A name and number without the site or requested contact leaves the office working out which project the message belongs to.

An existing client wants to change part of the work or discuss a project date. The request needs the responsible manager's attention and your normal approval process.

Put the project and contact into the first message

Give new projects a useful first conversation

Ask what the prospect wants built or changed, where the site is and whether they are exploring the idea or already planning the work. Aria can collect that broad context and a contact preference for your estimator or owner.

Identify the job behind a supplier message

Ask for the caller's company, site or project reference, reason for calling and the person they need. Aria can take the message or attempt an available configured transfer to the contact your business has chosen.

Keep client requests ready for review

Take an existing client's question or proposed change with the property and responsible staff contact. Your project team can discuss its effect on scope, price or timing before confirming any commitment.

New-project, supplier and current-client calls

Collect a residential renovation or new-build inquiry with the site, broad scope and planning stage.

Take a commercial project or bid inquiry for the staff member who reviews that work.

Ask subcontractors and suppliers which project they are calling about and which person they need.

Record an existing client's project question or change request for the manager responsible for the job.

Illustrative calls to a construction office

A homeowner is exploring an addition

A homeowner calls while the contractor is on an active site. Aria asks about the proposed addition, property location and planning stage, then takes the contact details for a follow-up discussion. The contractor decides whether the project fits and what consultation to offer.

A supplier needs the manager for an active job

A supplier calls with a delivery question. Aria asks for the company, project reference and requested contact, then takes the message or attempts the configured team transfer. The project manager confirms any delivery or site arrangement.

Questions from builders and general contractors

Does Aria qualify and accept new construction projects?

It can collect the broad scope, site, planning stage and other inquiry details you choose. Your team evaluates fit, capacity and commercial terms before accepting work. Treat the first conversation as context for that decision rather than an approved project.

Can it handle subcontractor and supplier calls?

Yes. Tell Aria to ask for the caller's company, project reference and requested person. It can take a message or attempt an appropriate configured staff transfer. The project team remains responsible for site instructions, delivery arrangements and work coordination.

Can Aria approve a client's change to the work?

No. It can take the proposed change and the project details for your manager. Your normal process determines whether the change is accepted and how it affects scope, price and timing. Recording the request is the first step in that review.

Can a client get a live project-status update?

Aria can take a status question for the responsible manager. Its call instructions do not provide a connection to your project-management software or live site updates. Your manager checks the job and confirms dates, milestones or other progress.

Do we need to offer consultations automatically?

No. You can review new-project inquiries before offering a consultation. If booking suits your process, enable it for eligible appointment types and configured availability. Booking a discussion does not commit your company to carrying out the work.